Section Head, Archives and Technical Services - College of the North Atlantic - Qatar

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Section Head, Archives and Technical Services - College of the North Atlantic - Qatar

Posted on: 11-06-2021

College of the North Atlantic - Qatar Profile:

The beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, College of the North Atlantic-Qatar (CNA-Q). Internationally recognized as a comprehensive technical college, CNA-Q is committed to high quality, student-centered education. This commitment is reflected through state-of-the-art facilities, accessible and responsive technology programs and strong partnerships with industry.

With more than 600 staff and 3,000 students, CNA-Q is the third largest post-secondary institution in Qatar offering Applied Bachelor programs, advanced diploma, diploma, and certificate programs through student-centered learning. By providing training in a range of technical areas including Engineering Technology, Health Sciences, Industrial Trades, Business Studies and Information Technology, CNA-Q brings the State closer to the goals of Qatar National Vision 2030.

Duties and Responsibilities:

This position requires an individual with strong problem-solving and technical skills, as well as the ability to take initiative and participate in departmental leadership.

The successful candidate will:

  • Supervise the Technical Services team and Archives team within Library Services, including conducting performance reviews and providing ongoing feedback and support for professional development;

  • Participate in Library Services staff recruitment and training (particularly training on Library software);

  • Administer, configure, maintain, and troubleshoot the Library's systems, including the ILS (Symphony), discovery layer (Enterprise), website (Springshare), and remote authentication for subscription databases (EZproxy);

  • Liaise with the College's IT department and external vendors;

  • Have a strong orientation toward prioritizing the user experience and optimizing ease of use for our students, instructors, and staff;

  • Create, configure, and produce statistical reports;

  • Provide advice and research on best practices in utilizing technology in the provision of Library services;

  • Be responsible for project management when moving to a new ILS or discovery layer;

  • Provide reference services to students and faculty (particularly from the School of IT);

  • Perform collection development, particularly in IT-related subject areas;

  • Participate in college committees as needed;

  • Have strong teamwork and collaboration skills.

Job Details Posted Date: 2021-06-11 Job Location: Doha, Qatar Job Role: Support Services Company Industry: Higher Education Preferred Candidate Career Level: Management Degree: Master's degree

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